Refund & Return Policy

Last updated: December 25, 2023

Thank you for shopping with us! If you’re not completely satisfied with your purchase, we’re here to help. Our refund and return process is as follows:

 Order Cancellation

You may cancel your order within 7 days from when you (or an appointed third party) receive the goods. Please notify us via a clear statement—by email to contact@farmrootagritech.com.
Refunds will be processed within 14 days using your original payment method, with no additional fees
www.farmroot.store

 Eligibility for Returns

To be eligible for a return:

  • Items must be returned within 7 days of receipt.
  • Products must be in their original packaging, unused and in resalable condition .

Non‑returnable items include:

  • Custom-made or personalized goods.
  • Perishable or quickly expiring products.
  • Health/hygiene items once unsealed.
  • Items that mix irreversibly with other goods farmroot.store

Please note: Sale items are final sale and cannot be refunded unless expressly required by law .

 How to Return

  • You are responsible for return shipping costs and risks.
  • Ship products to:
                               Farmroot Agritech Pvt Ltd
                               SJP Arcade, No‑20, 1st Floor, 2nd Cross, Balaji Layout,
                               Dasarahalli, H.A. Farm Post, Bengaluru‑560024, Karnataka, India
  • We recommend using an insured, trackable service—damaged or lost shipments may not qualify for refunds.
  • Refunds will only occur after we receive the returned items or proof of receipt www.farmroot.store.

Gift Returns

  • Gift recipients will receive a gift credit via email upon return.
  • If the gift wasn’t marked as such or shipped to the giver, the refund goes to the original purchaser www.farmroot.store.

Contact Us

Need help?
Please email us at contact@farmrootagritech.com or call +91‑6366701023.

✅ Quick Checklist for Customers

What to Know Your Responsibility
Cancellation Window 7 days from delivery
Return Condition Original packaging & unused
Non‑returnable Items Personalized, perishable, hygiene products, sale items
Shipping Customer pays return shipping
Refund Timeline Within 14 days of receipt