Refund & Return Policy
Last updated: December 25, 2023
Thank you for shopping with us! If you’re not completely satisfied with your purchase, we’re here to help. Our refund and return process is as follows:
Order Cancellation
You may cancel your order within 7 days from when you (or an appointed third party) receive the goods. Please notify us via a clear statement—by email to contact@farmrootagritech.com.
Refunds will be processed within 14 days using your original payment method, with no additional fees www.farmroot.store
Eligibility for Returns
To be eligible for a return:
- Items must be returned within 7 days of receipt.
- Products must be in their original packaging, unused and in resalable condition .
Non‑returnable items include:
- Custom-made or personalized goods.
- Perishable or quickly expiring products.
- Health/hygiene items once unsealed.
- Items that mix irreversibly with other goods farmroot.store
Please note: Sale items are final sale and cannot be refunded unless expressly required by law .
How to Return
- You are responsible for return shipping costs and risks.
-
Ship products to:
Farmroot Agritech Pvt Ltd
SJP Arcade, No‑20, 1st Floor, 2nd Cross, Balaji Layout,
Dasarahalli, H.A. Farm Post, Bengaluru‑560024, Karnataka, India - We recommend using an insured, trackable service—damaged or lost shipments may not qualify for refunds.
- Refunds will only occur after we receive the returned items or proof of receipt www.farmroot.store.
Gift Returns
- Gift recipients will receive a gift credit via email upon return.
- If the gift wasn’t marked as such or shipped to the giver, the refund goes to the original purchaser www.farmroot.store.
Contact Us
Need help?
Please email us at contact@farmrootagritech.com or call +91‑6366701023.
✅ Quick Checklist for Customers
What to Know | Your Responsibility |
---|---|
Cancellation Window | 7 days from delivery |
Return Condition | Original packaging & unused |
Non‑returnable Items | Personalized, perishable, hygiene products, sale items |
Shipping | Customer pays return shipping |
Refund Timeline | Within 14 days of receipt |